Industry veteran leads Modus operations with a focus on quality, scale, flexibility and client-centered engagement.
Washington, D.C. – Modus, a leading provider of eDiscovery business intelligence services, today announced that it has appointed Matthew Lutterloh to the role of Chief Operating Officer.
“Within our company, this does not come as a surprise to anyone. Matthew has demonstrated outstanding client focus, commitment, deep understanding of industry best practices and technology, scalable delivery processes and constructive human engagement that deliver trust and sustained quality. His military background has formed the roots for process excellence, and his humility and determination create client trust. Matthew has earned the respect of his teammates at Modus and clients. There are many process-driven eDiscovery leaders in our industry, but there are few client-driven leaders. Clients demand flexibility and quality, and Matthew consistently delivers both. We focus on people, process and technology every day here at Modus. We all know it starts with people, and Matthew understands that well. In an industry that consistently burns people and families out, our turnover in operations has been nonexistent for over two years. That is a tribute to Matthew’s leadership,” says Steven Horan, Chairman and CEO of Modus.
“We have a great team of committed professionals here at Modus that take pride in solving challenges for clients. We have provided our team with the best technology available anywhere. When we combine that with unrelenting client focus, the results are powerful. The transformation of Modus over the last three years is something I have never seen in this industry over 13 years,” says Lutterloh.
Modus is an innovative eDiscovery company that helps law firms and corporations optimize their eDiscovery matters by orchestrating pristine communication between people, processes and technologies. Modus’ advanced suite of eDiscovery and managed service solutions helps clients leverage critical business intelligence to make better-informed legal business decisions.