So, what is Office 365 Anyway? In simple terms, Office 365 is a cloud-based version of Microsoft Exchange, Lync, and SharePoint. Cloud-based means that the back-end infrastructure (i.e. servers, storage media, network connectivity, backups, upgrades and maintenance) are managed and hosted by a vendor—in this case Microsoft, in a data center designed to support large volumes of customers. Also, the software’s functionality is largely (or totally, depending on circumstances) delivered via the internet, a paradigm referred to as “Software as a Service” or “SaaS.” SaaS is actually a subset of cloud computing (along with Infrastructure as a Service and Platform as a Service—see below for definitions of these terms.)
This post is Part 1 of a multi-part blog series designed to educate eDiscovery and RIM (Records and Information Management) professionals – primarily those involved in records and information management roles, about Office 365 and how to use it most effectively to benefit their organizations.